As a ‘laser guy’ who has purchased and owned many lasers over the past 18 years, I thought that laser was always the way to go over IPL. I felt that lasers always did the job more specifically and effectively than IPL. However, I did reconsider this idea more recently, as I wanted an all-in-one machine that could be used on almost all my patients and treat multiple concerns. I ended up researching and testing multiple IPL machines. I purchased one IPL machine, which was less effective than I hoped. I then went on to purchase Aesthetic Bureau’s DPL Protégé, and this machine has significantly changed my thinking about IPL. The machine can treat a number of skin concerns, making it my go-to energy-based device for many of my patients. Furthermore, the effectiveness of this machine on concerns such as pigmentation and telangiectasia or rosacea often has surpassed my expectations, and the results are often better than the other lasers I have that are specifically designed for those treatments. Finally, even the most effective device is no good without the proper support and service. I have to thank Trevor and his team at Aesthetic Bureau for the excellent support they have provided in making their machine a success at our practice.

Xen LED from Aesthetic Bureau is a top-of-the-line facial rejuvenation system that delivers excellent results. The versatile modality complements my treatment portfolio and has been highly beneficial to my practice for advanced tissue healing, reduced recovery times, and improved treatment outcomes and patient satisfaction. Both my patients and therapists have enjoyed fantastic results from using the Xen LED.

I’ve known Trevor Neale, the Head of Aesthetic Bureau, since last millenium. Very knowledgeable engineer who really knows his stuff, so I’m very happy to work with Aesthetic Bureau because they have a great range of devices which have been very well-researched. As an Australian brand, they consistently offer robust support, whether it’s for technical issues or marketing initiatives, and I know they are always researching new and innovative devices to position their clients for future success.

I am an extremely happy long term client of Trevor from The Aesthetic Bureau. Having invested in the Dual Light IPL & Xen LED, these devices work all day long in my clinic delivering astounding results to my clients. I have chosen to invest with this company because of their non salesy approach, brilliant aftersales support and detailed training. We can perform treatments with confidence. Knowing that Trevor and his team are just a phone call away brings peace of mind, being in Perth it can be difficult to receive support (based on experience from other companies), however I have always received same day support with email or phone calls from Trevor. Rather than being greedy and treating you like a number, Trevor genuinely cares for your clinic and leads with honesty and integrity, he is a true professional with inspiring passion for our industry.

Being a cosmetology physician since the 90s, I have profound experience dealing with manufacturers. Over a period of time, I have garnered the ability to identify trustworthy manufacturers and Trevor is one such individual. You should know that this is coming from someone who has been listening to countless pitches and attending millions of meetings for well over two decades now. I can say that I trust Trevor because he has been serving in the domain for quite a while now and has been in a successful business relationship with me since. Trevor is a very hard working individual and has been a trustworthy partner for not just me but his other clients as well. He is extremely helpful and helps with devices that are not even his. His opinion is something that holds great value to me and I recommend him to all doctors.

As a Cosmetic Surgeon and laser specialist since 1994 I am all too aware of the positives and negatives in this domain. I initially met Trevor Neal when he came to repair my lasers .Always courteous, very competent, honest and a pleasure to deal with. Initially I was very sorry to see Trevor give up his work as a technician. Thankfully the laser and IPL industry did not lose Trevor and he has been a beacon of knowledge and integrity to an otherwise variable industry. I trust Trevor and fully recommend him.

Trevor has provided us the great service over more than 10 years, first with the Sale to me of IPL machines and the servicing of my equipment.  Trevor’s extensive knowledge of the industry and his product, is an asset rarely found in the IPL/Laser industry these days.  He is a founding member of the IPL/Laser industry and one of the first to supply and assist business like my own.  Trevor’s quick service and assistance is second to none and I would highly recommend purchasing equipment from him or his company.  Should you require to  speak with me personally – contact Sue Verheyen, at Mt. Eliza Beauty Therapy. 9787 7475.  I have personally, and with the assistance of my staff, been conducting a successful IPL/Laser business for over 15 years with excellent equipment from Trevor Neale.

“I first met Trevor Neale early in my Plastic Surgical practice some 26 years ago when I purchased my first laser from him. Since then it has been my pleasure to know him both professionally and personally. He is an outstanding individual, honest and caring. He is knowledgeable in his understanding of Aesthetic Devices and listens in order to provide the very best solution for his clients’ requirements. I cannot recommend him highly enough.”

Warm regards,
Malcolm

I had known Trevor for 26 years and I made my first purchase from his firm. And from that time, I have been an active customer, thanks to his responsiveness and outstanding services. He knows exactly what your needs are and will take care of them even before you get a chance to mention them. He makes sure to cover all bases and leaves you with clarity about his business as well as his products.

As a cosmetic clinic owner, it would be safe to say that I have worked with a fair share of salespeople. So, when I say that I have not met anyone as respectful and trustworthy as Trevor Neale, I say it with experience. I have been in the industry for 29 years and know exactly what the salespeople pitch to me. With Trevor, I’m surprised to see the clarity and genuine advice he puts in place. I highly pass on his praise to everyone!

I write this on behalf of me along with all my staff who has been dealing with the equipment sourced from Trevor. With a partnership in business for well over 12 years and in these years we have also done business with a lot of people. However, what makes Trevor stand tall compared to them is his dedication towards customer satisfaction. He is the kind of person who you can trust with long-term associations. He has been extremely kind with his approach towards dealings and has quite a good number of experience. He has immense knowledge about the industry and can even guide you with your purchases. With him you don’t have to worry about being conned into buying the expensive products, he guides his clients exactly in the right direction. We lay our complete faith in Trevor and so should you.

I gladly present a testimonial for Trevor Neale as we have been purchasing lasers and other equipment from him for about 14 years now and have helped me tremendously. He was there when any of our equipment needed repairs even when the warranty on the products maxed out. In my opinion, the service and maintenance are what matters more than purchasing the equipment and Trevor has been forever helpful on that front. If you are looking for a trustworthy and reliable partner- Trevor is the guy for you.

I have been in business with Trevor Neale since long 2008 and have never been disappointed even from a single purchase. He helped me over when I was looking to secure my first unit of laser products and I have been happily buying from him since then. He is a very trustworthy source and helps me literally with every query that I have. He is my go-to person now when it comes to taking advice for any cosmetic equipment, and he has never let me stray down an uncharted path. He has always been the guiding light to me and I trust him with technical advice related to my business. I’m obliged, Trevor, for all that you have done to help me scale my business and I hope that we continue to cultivate our businesses together. He is my top recommendation for anyone out there looking to source cosmetic equipment.