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TESTIMONIALS


The Aesthetic Bureau was established in Australia to supply, support and service a range of Laser, IPL & RF systems. Initially launched as Premetec, it introduced both Thermage and Alma Lasers into Australia, through to the absorption of Thermage into Solta Medical and the transition of Alma Lasers to Medtel Australia and beyond.

Today, with the market's commoditization, competition, and uncertainties, the Aesthetic Bureau's aim and focus has moved to improving the image and trust in the Australian Aesthetic Industry, by building quality devices and supplying products and support that gives the operators the confidence to deliver consistent positive outcomes to their clients.

The Aesthetic Bureau: Advancing Aesthetics by building quality, confidence and trust.



Sue Verheyen

Trevor has provided us the great service over more than 10 years, first with the Sale to me of IPL machines and the servicing of my equipment.  Trevor’s extensive knowledge of the industry and his product, is an asset rarely found in the IPL/Laser industry these days.  He is a founding member of the IPL/Laser industry and one of the first to supply and assist business like my own.  Trevor’s quick service and assistance is second to none and I would highly recommend purchasing equipment from him or his company.  Should you require to  speak with me personally – contact Sue Verheyen, at Mt. Eliza Beauty Therapy. 9787 7475.  I have personally, and with the assistance of my staff, been conducting a successful IPL/Laser business for over 15 years with excellent equipment from Trevor Neale.



Dr Ashley Granot

As a Cosmetic Surgeon and laser specialist since 1994 I am all too aware of the positives and negatives in this domain. I initially met Trevor Neal when he came to repair my lasers .Always courteous, very competent, honest and a pleasure to deal with. Initially I was very sorry to see Trevor give up his work as a technician. Thankfully the laser and IPL industry did not lose Trevor and he has been a beacon of knowledge and integrity to an otherwise variable industry. I trust Trevor and fully recommend him.



Frances Genovesi

Trevor’s experience in lasers is huge. I would never buy a laser without consulting with Trevor first. His advice is always considered and given with integrity. He’s one of the first people I met in the industry 15 years ago and has been a great source of knowledge for me as a laser specialist and business manager. He’s also a thorough laser trainer and teaches his students how to use lasers safely and with high efficacy.



Dr John Mahony

To whom it may concernI am a cosmetic physician and I have been practising in this field since the 20th century.Over this time I have bought (and disposed of) a number of machines. I have dealt with numerous companies. I have heard innumerable sales pitches and attended many meetings and conferences.There is only a handful of laser representatives and professionals whom I trust, whom I have learnt I can trust, and one of those is Trevor Neale.Trevor has been in the industry a long time, and he knows that this, like any field, revolves around building long term relationships built on trust. He knows that friendships may wax and wane, but enemies accumulate, and Trevor seems to have worked hard to build trust and make no enemies which, in this industry, is saying something.Trevor knows his stuff, and is conversant with laser treatments at any level. He’s helpful, even regarding devices that aren’t his. I see him as a honest broker, I value his opinion, and I would recommend him as a point of contact for those doctors wishing to enter this field or purchase cosmetic lasers and related devices.



Donna Keogh Gordon

Without hesitation I write this testimonial of Trevor Neale. I consider myself most fortunate that I was able to seek out Trevor back in 2008 when I was searching to purchase my first piece of laser equipment. Just over 12 months later I purchased another unit and spent the following years to date of what I considered a very reliable business relationship. Trevor’s willing to help, and solve information or any query I encountered was never an issue or a nuisance. He has helped me make decisions and guided me in the right direction when seeking out new options to grow my business. Trevor’s Service and repair knowledge is second to none. I have always felt comfortable and fully trusted him with his technical advice and he has always been available and still is today. Thank you Trevor Neale, because the decisions I have made for my business equipment has always been the right one and for that I am very grateful. I highly recommend Trevor as a very trustworthy supplier for the Cosmetic and aesthetic Industry.



Dr Grace Lin & Dr Neville Lee See

Without hesitation I write this testimonial of Trevor Neale. We have purchased several lasers and equipment from Trevor since 2006. In our association with Trevor, he has helped us repair and service equipment even when they were out of warranty and/or purchased elsewhere. Knowing that the equipment would be supported gives us great confidence when making an expensive investment. We highly recommend Trevor as a knowledgeable, reliable and trustworthy supplier.



Pouneh Hatami

Without hesitation I write this testimonial of Trevor Neale. We have been associated with Trevor Neale for approximately 12 years. In this time Trevor has worked within a large company, but also as an independent operator within his own company. Regardless of his various roles, Trevor never lost sight of the importance of customer support and always worked hard to maintain a strong business relationship. Trevor’s vast industry knowledge, coupled with his many years of experience puts him in a unique position to cater for the aesthetics industry. We have absolute trust in Trevor to deliver, support and provide guidance in any future business transactions.



Christelle Thiart

As the owner of a Cosmetic Clinic, I get the chance to work with a lot of sales representatives and cosmetic companies.  I can honestly say that Trevor Neale is one of the most respectful, gentleman and trustworthy individuals I have ever came across in my 29 years of working in the Cosmetic Industry.  I highly recommend Australian Aesthetic Devices.



Dr Malcolm Linsell

"I first met Trevor Neale early in my Plastic Surgical practice some 26 years ago when I purchased my first laser from him. Since then it has been my pleasure to know him both professionally and personally. He is an outstanding individual, honest and caring. He is knowledgeable in his understanding of Aesthetic Devices and listens in order to provide the very best solution for his clients' requirements. I cannot recommend him highly enough." 

Warm regards, 

Malcolm